Strategies for High Performance Organizations-The Ceo Report: Employee Involvement, Tqm, and Reengineering Programs in Fortune 1000 Corporations

Employee involvement, total quality management (TQM), and reengineering are more than just business buzzwords. According to studies by the University of Southern California′s Center for Effective Organizations (CEO), these practices are helping Fortune 1000 companies raise financial performance, achieve strategic business goals, and provide much–needed advantage in today′s highly competitive environment.
Since 1987, CEO has been tracking the organizational effectiveness programs of the country′s top corporations. Published every three years, its reports provide the latest, most sought–after snapshots of what′s working and why. Strategies for High Performance Organizations represents the fourth study in CEO′s continuing research––the only national study of how U.S. businesses are changing the way they organize and manage their employees. And for the first time, the report also focuses on business and change strategies, extends previous analyses of employee involvement and TQM, and provides a new evaluation of the current and controversial trend of reengineering.
The CEO Report distills reams of surveys and research into an easy–to–interpret tool that managers can use to identify those improvement practices that best promote organizational effectiveness. It explores the patterns of adoption of employee involvement, TQM, and reengineering and ties their implementation to business and change strategies. It also dissects the complicated relationships among the three programs to distinguish the most effective combinations, and offers benchmark data to which readers can compare their own efforts.
Fresh from the field, free of jargon, and full of definitive data and specific research results, Strategies for High Performance Organizations is required reading for everyone working to determine the most effective practices and programs for their own organizations.

EDWARD E. LAWLER is the founder and director of the Center for Effective Organizations (CEO) at the University of Southern California (USC) and professor of management and organization in the USC Marshall School of Business. An internationally recognized scholar and the award–winning author of twenty–eight books, including Organizing for the Future, The Ultimate Advantage, and From the Ground Up (all from Jossey–Bass), Lawler has been named one of the country′s leading management experts by Business Week. SUSAN ALBERS MOHRMAN is a senior research scientist at CEO and received her Ph.D. in organizational behavior from Northwestern University. Her books include Self–Designing Organizations (with T.G. Cummings) and Designing Team–Based Organizations (with S.G. Cohen and A.M. Mohrman Jr; Jossey–Bass). She is also an author of Tomorrow′s Organizations: Crafting Winning Capabilities in a Dynamic World (Jossey–Bass). GEORGE BENSON is a research professor at CEO with a Ph.D. in psychology from the University of Michigan. He is the author of some sixty articles and book chapters, and coauthor of five books including Employee Involvement and Total Quality Management and Large–Scale Organizational Change (both from Jossey–Bass). He has conducted extensive research on high–involvement organizations and innovative reward systems.